Unfortunately we can't make changes or cancel an order once it's been submitted — our fulfillment moves fast! If something's off, reach out and we'll see what we can do.

Yep — your card is charged as soon as you place your order, since we don't store payment information for security reasons.

We don't have much control over the taxes charged at checkout — they're calculated automatically based on current tax laws, which have been shifting for online retailers since the South Dakota v. Wayfair case. That means online tax rates don't always match what you'd pay for the same item in person. Want the full story? Here's a helpful overview.

Once your order ships, you'll get an email with a tracking number. Keep an eye on your spam or promotions folder if it doesn't show up in your main inbox — that's usually where it hides. You can also opt in to SMS tracking updates at checkout (heads up: this can't be added after the fact).

Total expected delivery time is typically 4–7 business days from when you place your order. You'll get an email with tracking the moment it ships.

Not yet, but we're working on it! Subscribe to our newsletter or check back periodically for updates.

Oh no — let's figure it out together. Our shipping carriers operate independently from us and occasionally run into delays. If your order shows as delivered but it's only been a day, sit tight — carriers sometimes scan packages before they actually arrive, so give it a few hours.

If tracking hasn't updated in a while (or never updated at all), it may have gotten lost in transit. Either way, reach out to us and we'll work together on a fix.

We offer a 30-day return window from the day your order arrives — with free return shipping (we'll send you a prepaid label) and no restocking fees. Please note: items marked final sale and gift cards don't qualify for returns or exchanges.

1. Log in at account.headingprints.com using the email you checked out with.
2. Find your order and click “Request Return” (or “Request Exchange”).
3. Select your reason and submit the request.
4. We'll review it and email you a prepaid return label — once we receive your item, you'll get a full refund.

Questions along the way? Reach out — we're happy to help. And thank you for supporting our small business!

• Bandanas: 24”, 100% natural cotton
• All-Season Scarves: 72” x 18”, soft cotton-poly blend
• Silky Scarves: 36” x 36”, satin chiffon polyester
• Skinny Scarves: about 47” x 2”, satin chiffon polyester
• Bandana Rings: solid brass or antiqued silver, hand-finished

It's easy! Just toss it in the washing machine; every wash makes it a little softer. Durable, breathable, and built to last through plenty of adventures.

Our rings are designed for bandanas and silky scarves — their diameter is too narrow to fit around our larger rectangular all-season or skinny scarves.